Dissonance

Many countries have privacy legislation.   Specific to Canada, the enforcement of this legislation is largely through complaint mechanisms.  For example, a consumer is unhappy with a company’s data protection practices and they file a complaint with the Office of the Privacy Commissioner of Canada.  This process heavily relies on the consumer to be educated about both privacy …

Missed Expectations

Being online not only makes it easier for organizations to share data in privacy policies, it also makes it easier for data subjects to disclose more information – or have data inferred about their behaviour.  Organizations are incentivized to get privacy right; the more a user trusts an SNS for example, the more data they will …

People Don’t Get It

And companies don’t help them, because it’s not in their best interests. On the other end of the transaction, data subjects also have to navigate a complex set of requirements that change from service to service; for example, what is private by default on Facebook may not be on WhatsApp.   Each application and service comes …